Navigating the digital landscape: using data analytics for market research

Marketing Implementation & Control

 Navigating the digital landscape: using data analytics for market research

Introduction 

Deploying data analytics to carry out market research is a concept that wishes to shed light on how businesses can integrate data analytics instrument and techniques to accumulate insights from various virtual mediums for the purpose of market research objectives.

By assimilating how these patterns yield positive results, companies can therefore discern the current market updates, verify the activeness of market campaigns, and absolutely gain mastery over their prospective and existing customers.

Furthermore, business owners can identify their target customers effortlessly with the advent of data analytics which will allow for individual marketing strive patterned towards a demography or an audience segment. This effort has the tendency of ensuring larger level of involvement and effective market return on investment (ROI).

DEFINITION OF DATA ANALYTICS IN MARKET RESEARCH

Data analytics is the not the same as data analysis.. It is a robust phenomenon which involves all things from basically analyzing data to the theoretical mode of gathering and designing frameworks needed to absorb it.

In a more clarified form, data analytics is the gathering, upgrading, and arrangement of data in order to arrive at conclusions, make speculations and make informed decision.

IMPORTANCE OF NAVIGATING THE DIGITAL LANDSCAPE

Exposure to information: The digital space exposes us to diverse streams of information for our consumption. Having an in-depth understanding on how to explore reality enables individuals to access significant, professional, academical, business-driven, etc. information

Comprehending how to use social media, messaging apps and emails is a great advantage in connecting with people to build relationships, to build network and to transact businesses.

Carrer growth: Both employers and the employees need to acquire digital skills/knowledge to be able to gain masteries in navigating some digital tools and some on digital platforms. Therefore, learning how to explore the digital spaces has the capacity to present you as a professional in your chosen field and will further expose you to career opportunities.

Learning and training: The internet space avails diverse materials for acquiring, upgrading all kinds of skills and offers resource materials for educating oneself.

Business Industry: In the business world today, it is important to have a full knowledge about how to annex the digital space to connect with the potential customers and stay up to date in the market trend in order to optimize market operations maximally.

Data Privacy and management: There are a vast amount of data and it is essential to understand how to shield and utilize your information. To really explore the digital space and be proficient, it is important to comprehend topics like cybersecurity, best practices for shielding sensitive and data security

Public Participation: People are more active on the digital space even more than they are on the physical.

In a nutshell, navigating the internet space is very prominent for people to stay relevant in this digital era by offering exposure to information, Conversation and inter-relationship, Career growth, Learning and training, Business Industry. Data Privacy and management and Public Participation.

UNDERSTANDING THE DIGITAL LANDSCAPE

Hardware and Software Technologies: This has to do with the external and internal drives which form the basis of the digital space operation examples of these drives includes laptops, smartphones, internet, tablets, personal computers, virtual reality, computational intelligence, blockchain etc. The right knowledge of how to run these applications are very essential for proficiency.

Internet Space: These are the digital platforms where people meet to interact with virtual content. The platforms include social media platforms, messaging apps, educational platforms,

search engines, electronic commerce platforms, gaming platforms productivity software, blogs,

End Users: The digital space does not only involve technology, it involves the end users such as business people and organizations, academic institutions, government parastatals and non-profit organizations.

Comprehending how the elements of this platforms work is essential for exploring the digital space proficiently.  By staying abreast of the latest trends and updates, you can stand on the advent of technology to interact, unlearn and learn, and project to next level in the digital era.

OVERVIEW OF DIGITAL PLATFORMS AND CHANNELS

It is significant to fully comprehend that the community of digital users are an important part of the digital space because without them, the digital space will be void of real activities and it will be of little or no value to human race.

People from different walks of life consistently engage on a regular basis on the digital space for diverse motives which could depend on business models. The examples of these digital platforms are social media platforms, knowledge platforms, gaming platforms, service-oriented platforms to mention just a few. Digital spaces offer value to everyone within the confine of the virtual platforms while it yields profits and returns for companies that designed and maintained the platforms through different business models like: pay as you go, subscriptions and advertising, etc.

Internet spaces and mediums have become essential parts of M.B.S (i.e. modern business strategies), which offers business organizations the opportunity to interact with their target customers and drive income growth.

TYPES OF DATA GENERATED IN THE DIGITAL LANDSCAPE

In this era, gathering and analyzing data is an essential segment of marketing. Advertisers use this data to gain better insight into their customers and optimize their marketing strategies. This blog post tends to x-ray the disparities between these types of data.

Gathering data is an essential part of marketing in this current digital era. Business advertisers make use of the information gathered to gain insights into their target audience and utilize different market strategies.

Contextual data

Advertisers make use of contextual data which help them tilt their adverts towards the interest and preferences of their customers. Display of adverts via websites related to a goods or services offered increases the chances of the adverts viewed by some interested people. Contextual data is usable across all platforms Contextual data plays on the emotions of a user through the context of a podcast, program, or article. It also utilizes the user’s location and time via online mediums.

Behavioral data

Behavioral data deals with information about the behavior of the user. It involves, the websites and apps the user may have visited, what kind of search queries they have performed, and the kind products or services they have purchased or ordered for. Behavioral data are valuable to advertisers because of the insight it provides into the behavior and preference of the customers. According to this stance, they can project targeted adverts which aligns with the preferences and needs of the user. Such data are stored via cookies, which has the tenacity to hold value for a long period of time. The use of third-party cookies is fast becoming difficult as it makes behavioral data not easy to use. Such data is applicable primarily within digital mediums where cookie data is readily available, examples of such digital platforms include; YouTube, Social Advertising, etc.

First party data

First party data deals with information that is directly collected by a company about its customers. This has to do with information about the purchases a customer made, their contact what they prefer. First party data is the most preferred data for any business because it enables them to relate directly with their target audience and deploy marketing strategies properly. The advantage of first party data is that it can be supplemented according to newly initiated contacts with the target audience. By establishing customer journeys via “always-on campaigns”, it is possible to have an automated interaction with the target audience. This can be achieved through email and tele marketing mediums.

CHALLENGES AND OPPORTUNITIES IN EXPLORING THE INTERNET LANDSCAPE

The internet platform is a broad and dynamic pool of information which allows for communicative connections amongst individuals and exploring the digital space is burdened with unlimited opportunities and unpredicted challenges.

Below are the explanations available on the online platforms plus and minus:

The challenges are as follows

Mixed information: There are diverse sources of information available online which might make it to be difficult to separate the truth from lies. There could be misleading contents which may not difficult for one to actually get the exact information needed for a course.

Digital inequality:  Due to individual differences, background exposure, it is not that everyone has equal access to technology or have acquired digital literacy skills needed to explore the digital space proficiently.

Cyberattacks: In this contemporary age, we rely heavily on digital tools therefore the risk of cybersecurity risk threat such as data breaches, etc. the need to properly protect your data and online presence is very important.

Staying abreast of digital trends:  We are in the digital era where sophisticated digital tools and new technologies are emerging as prompt ad possible. To keep up with the trends could be really challenging for business organizations and individual digital users.

Complexity in data privacy: Comprehending how your data is used and shielding your privacy can be a complicated task to achieve due to many virtual platforms that collects elaborate volume of user data.

The opportunities there include:

Digital interaction: The information and communication technology create a platform for individuals with the same or different goals and aspirations to interact on how to better improve their endeavors.

Exposure to vast information: The digital space has enough space to accommodate and process large data which allows for access to different kinds of resource materials online to get everyone exposed to learning and personal development

Career opportunities: Almost every profession have moved to the digital space in this era in order to operate in the realm of e-commerce, social media marketing, online tutoring, and many more career digital paths.

Universal Connection: Through the power of technology, the world has become a global village whereby international communications can easily be established at the snip of the finger without hitch. This has allowed for expanded transaction of businesses between different countries.

Creative ideas: Digital skills and tools has the capability to drive innovative ideas in different professions.

Hitherto, if we are able to avoid the challenges and fish out the opportunities it will be easier for us to explore the digital space proficiently without hitch.

In addition to the aforementioned challenges and opportunities, here are some other tips that are worth taken note of;

Critical thinking skills to evaluate information online worth developing.

Being informed about cyberattacks best practices and shield your virtual accounts with strong passwords is highly necessary.

Pay maximum attention to your privacy settings on social media platforms and other digital platforms.

Maximize the advantage digital learning resource materials to develop your digital prowess skills.

Digital platforms are powerful tools and sources of unlimited opportunities and diverse connections if it can be explored rightly.

How data analytics enhances market research efforts

Unveiling Preferences: By analyzing social media interactions, website clicks, purchase history, etc. customers’ hidden preferences and motivations are unveiled for proper description of how best to serve the target audience.

Target audience distinction: Based on demography, online reactions, preferences and other determinants, data can help you to categorize the target audience into different categories which allows for targeted messaging that prompts effective reactions.

Information-oriented steps:  Data analytics help to eliminate guesswork which are replaced with hard data. This helps to stay up with trends, determine future reactions, quantify the proficiency of the market campaigns with robust accuracy.

Identification of ROI for resource distribution: Data analytics enables you to fish out the exact marketing mediums and strategies that delivered the best ROI (return on investment) which allows for smarter distribution of resources to right quotas.

Individual customer focus: Data analytics enables you to tilt your marketing content and offering towards individual customers’ needs and wants to significantly drive sales.

Proper campaign monitoring: Data analytics avails the proper insights into how your marketing messages are scaling the market hurdles.

Cost caution: Data analytics help to identify and avoid unprofitable marketing spending.

Identification of new opportunities: Data analytics makes you to identify trending market opportunities and product development initiatives.

Therefore, data analytics has the ability to change the phase of market research from a stagnant stance to an exceptional stance which strengthens you to make informed decisions, release more proficient marketing messages to achieve profitable business results.

Types of Data Analytics Techniques

Descriptive analytics is about the summarization and the interpretation historical data to discover market trends, market patterns, and market insights. The descriptive analytics involves summarizing data, visualizing data, and identifying trends.

Benefits of Descriptive analytics

  • Informed Decision-Making
  • Problem-solving

Practical examples of descriptive analytics

  • E-commerce Website
  • Social Media Platform
  • Manufacturing Plant

Predictive analytics is the focus of data analytics, waving ahead to predict market trends. It is more than just comprehending what happened it is about statistically estimating what might happen in the future according to the existing data and the existing market trends. Predictive analytics helps predict market in the following manner.

Integrating Statistical Techniques: Predictive analytics make use of variety of statistical models and computational intelligence to showcase patterns and relationships that exists within sets of data to predict the future results.

Strategic Planning: In Predictive analytics business organizations are enabled to strategically plan, risk mitigation and navigate different future features based on different postulations about the condition of the market, customer reaction, and the market competitors’ actions.

Probability Assessments: Although, predictive analytics deals with probabilities for different future actions but it doesn’t provide perfect certainties, and this can allow businesses to make the right decisions based on the probability of different instances.

Predictive Analytics in Market Research:

  • It creates an avenue to predict demands which will prompt the supply.
  • By predicting the customer’s feedback, the right step to take to retain them will be known.
  • Predictive analysis makes it easier to determine the market trend to help explore the market for gains.

Benefits of Predictive Market predictions

  • Proactive measures
  • Competitive edge advantage
  • Risk mitigation, etc.

It is worth remembering that predictive analytics is not a perfect science in its point of view. How accurate a prediction is, is determined by the quality of the available data, the selected models, and existing assumptions. Meanwhile, it can serve as a marketing powerful tool for exploring market place.

Prescriptive analytics makes use of the past and the future to tell what will happen now and the proactive measure to take. what you should do about it. Prescriptive analytics has the ability to turn predictions into reality in the following manner;

  • Advanced algorithms to predict courses of actions to yield results
  • Nuanced approach to decision-making by simulating various instances and recommended actions for each scenario.
  • Strategic prescriptive recommendations for businesses

Benefits of Prescriptive Analytics

Information-oriented decisions

Improved Performance

Risk management

Challenges of Prescriptive Analytics

  • Inaccurate data
  • Complex algorithms
  • Ethics awareness

Prescriptive analytics provides backups for companies and organizations to move pass taking passive decisions to making proactive decisions.

Data Sources for Market Research

Social media data

Social media comprises of different online platforms that integrate users to create, share content, and interact with themselves on mutual relationship level. Examples of social include. Facebook. Twitter, Instagram, TikTok, YouTube.

Website analytics

Website analytics involves gathering, interpreting, and analyzing data about how digital users relate with your website. Web analytics data avails potential insights into website performance, market activity and user reactions.

Online surveys and feedback

These are internet tools used to collect data and perspectives from a target audience over the digital platforms. It is cost-driven and a reliable means to gather robust data that can be used to upgrade business strategy.

Customer relationship management (CRM) data

Data obtained from customer relationship management are regarded as the backbone of any CRM algorithm. It has to do with the information gathered about your customers and relating with them which is being used to initiate processes, upgrade customer experience, and boost sales.

Third-party data sources

Third-party data sources are log of stored information gathered by companies that do not have a direct relationship with the customers whose data has been retrieved.  These companies collect data from different sources and sell the access to the data.

Leveraging Data Analytics for Consumer Insights

In this data-driven era, knowing your target audience keenly is more important than it used to be. Data analytics supports businesses individuals and organizations to gain access into consumer insights in order to transform mere ordeals into facts and to properly guide strategic decisions.

Data analytics helps in the following areas to have deeply understand your customers, to help make improved decision-making, to enhance campaign performance, etc.

Pricing

– In Stonehill intelligence and marketing business, we adopt the transparent pricing model

– We have different packages/options available to suite your budget and business needs

– Please contact us for a custom quote

Get Started

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Tel: (+234) 802 320 0801, (+234) 807 576 5799

E-Mail: info@qeeva.com

Office Address: 5, Ishola Bello Close, Off Iyalla Street, Alauasa, Ikeja, Lagos, Nigeria

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Conclusion

Data analytics is a powerful marketing tools which has the potent power to enable business owners to transform consumer insights from a stagnant stage to a dynamic stage, constantly changing the perspective of their target audience. This shoulders them to make strategic and smarter profit-oriented decisions, to deliver proficient marketing campaigns, and above all achieve glaring business results.

 

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